SHIPPING

Please allow 4 to 7 business days for processing of all orders.

Made to Order charms take 2 weeks for processing.

United States Shipping 2-6 Working days with USPS First Class Ground Advantage: $5

International Shipping 14-30 working days with USPS First Class International Service: $20

You will receive a tracking number once your order is shipped. Once your package is shipped it is in the hands of postal services. We are not responsible for and do not refund lost, stolen, or damaged packages.

In the case that you need to change or correct a shipping address please email byleahjane@gmail.com as soon as possible with your order # and updated shipping address.

RETURNS / EXCHANGES

Refunds for returns are not accepted at this time. Exchanges are accepted within 14 days of delivery for item exchange or store credit. The customer is responsible for all shipping expenses related to exchanges.

Please note that all returned pieces must be new, unused, and kept in the original packaging. All returns will be checked. To request an exchange, fill out the contact form and title your message "exchange".